Marilyn G. Wood, RN, President and Chief Executive Officer
For more than four decades, Marilyn has dedicated her professional life to the service of others. Beginning as a floor nurse, then Director of Nursing, Administrator, and Senior Vice President for Operations, she has served in a wide range of roles, with increasing levels of responsibility and authority, for leading healthcare organizations nationwide.
Today, as President and Chief Executive Officer, she is responsible for overseeing and directing all aspects of center operations under the Opis Senior Senior Services corporate umbrella.
As part of the original management team that formed Opis in 2003, Marilyn has championed the organization’s caring mission from the very first. Her dedication and leadership continues to ensure that each customer and family we serve receives the unwavering level of exceptional quality care, in respectful, warm, welcoming environments that both enhance outcomes and contribute to a dignified and uplifting quality of life.
Always striving to “make a positive difference” in the lives of the elders and other vulnerable members of the community who turn to us for care has elevated Marilyn to an acknowledged place among the nation’s leading healthcare executives.
As an active member of the Florida Health Care Association (FHCA), she chaired the Quality Credentialing Committee and was responsible for drafting the original Quality Credentialing Program in 2001. Since its implementation, this program has become an essential component of Association membership, demonstrating a commitment to full accountability for the quality of services provided to the residents of long-term care centers throughout the state.
In 2013-2014, Marilyn also chaired the Our Florida Promise (OFP) organization. Working in partnership with FHCA, the group strives to bring about legislative action in support of long-term care provider interests and the industry’s ability to better serve residents and patients.
Here at Opis, her efforts have included annual staff trips to the State Capitol to lobby for bills benefiting our customers, families and industry co-workers; and on-site tours for legislators to observe first-hand the exemplary care that progressive centers provide. On many occasions she has also testified before Florida state lawmakers on behalf of all caregivers in the post-acute continuum.
In recognition of her decades-long service commitment, in 2012 Marilyn received the Arthur H. Harris Government Services Award. This prestigious award honors the FHCA member who most effectively advances the Association’s legislative initiatives and advocates on behalf of the long-term care profession and those we serve at both the state and federal level.
Jennifer Ziolkowski, Senior Vice President of Finance
Jennifer brings more than 20 years of long-term care experience to her role as Senior Vice President of Finance. Responsible for all aspects of OPIS accounting functions, including Medicare and Medicaid compliance and reimbursement oversight, she is a major contributor to the organization’s on-going efforts to develop and implement customer-centric, cost-efficient strategies and programs.
Prior to joining the Opis management team Jennifer served as Corporate Vice President for Genesis ElderCare where, in addition to her financial management, her responsibilities encompassed supervision of nurses and therapists across 13 states.
Having earned both a B.S. in Management with a concentration in Accounting from Virginia Wesleyan College and a Master’s degree in Business Administration from the University of Phoenix, Jennifer is also a co-chair of the Florida Healthcare Association Reimbursement Committee where she participates in the review and recommendation of policy changes to the state Medicaid plan.
Paula O’ Connor, RN, CLNC, Vice President of Clinical and Risk
As Vice President of the Clinical Risk Department, Paula is responsible for the oversight of the Clinical Nursing Operations in all Opis Service locations. Her focus is on ensuring that Opis is providing unwavering quality care, achieves the best possible clinical outcomes and always remain in regulatory compliance.
Paula has been a Registered Nurse since 1976 and thus has extensive experience in many aspects of healthcare. Paula began her career as a staff member at a hospital in Dublin Ireland. Later she spent 12 years in London working at a premier hospital before coming to the United States where she worked at Cedar Sinai Medical Center in Los Angeles California. She moved to Florida in 1996 and worked for Genesis Health Care and Opis as a Unit Manager, MDS Coordinator and Director of Nursing.
Paula has worked for Opis for over 20 years and also served as a Clinical Risk Manager, Director of Clinical Services before moving into her current role as Vice President of Clinical and Risk. Paula is a Certified Legal Nurse Consultant.
Paula is accountable for overseeing a team of Registered Nurses who average more than 30 years’ experience working in and overseeing the nursing and clinical operations in our service locations throughout the State. Paula has shared responsibility for the Sigma Link Rehab Services processes. This unique background helps ensure that we achieve excellent survey results, outstanding clinical outcomes and exceptional customer and family member satisfaction levels.
Paula is a member of the Florida Health Care Association Senior Clinicians Group.
Pam Carrube, Vice President of Human Resources and Learning
A highly-qualified professional with a diverse healthcare background, Pam is in charge of all aspects of strategic and operational human resources, as well as learning activities in all of our business units. In her role as Vice President of Human Resources and Learning, Pam supports unit managers and team members as we focus on fulfilling our mission to provide the highest quality, respectful, dignified care and services to each and every customer and family.
Originally a registered nurse, Pam has over 30 years experience working in post-acute care, having held a range of staff and management positions in both clinical and non-clinical organizations. In her current role, Pam and her team of dedicated human resources specialists, nurse- and non-nurse educators are committed to providing OPIS management with the comprehensive support, services and programs needed to ensure their active engagement and meet their individual and department goals.
A Corning College nursing program graduate, Pam is a certified Professional in Human Resources, a Gerontological Nurse certified by the American Nursing Credentialing Center, a certified Health Care Safety Professional and member of the Society of Human Resources Management.
Mary Huss, Vice President of Operations
A key member of the Opis management team, Mary’s responsibilities are wide ranging and critical to the success of the organization’s mission. Working directly with the administration of each center, she strives to ensure that all aspects of the centers’ operations are carried out in accordance with budgets, Opis policies and procedures, as well as state and federal regulations. Her oversight extends to the numerous senior managers who consult with the centers on matters related to marketing, social welfare, recreation and food services. In addition, Mary provides personnel management support, problem resolution, financial planning and Accounts Receivable review as well as site and safety assessments. A graduate of the University of South Florida, Mary has been a Licensed Nursing Home Administrator for over two decades and is also a certified Health and Safety professional. Previously, Mary worked with Genesis Eldercare as an Administrator and as Regional Director of Operations at Opis before moving into her current role as Vice President of Operations.
Bryan Rotella, General Counsel
The focus of Bryan and Rotella Legal Group’s practice is serving as “Outside” General Counsel for all types of health care businesses and professional groups, including several publicly traded and private equity financed companies with regional to national footprints. Rotella Legal Group’s full service team, including an experienced general counsel, a dedicated associate attorney and legal support specialist, serve in this role under a flat monthly rate, providing our clients with a quality, consistent, financially predictable legal presence as an alternative to traditional salaried in-house and hourly billed arrangements.
With the wide-ranging experience of having served businesses and professionals as trial, appellate and in-house counsel, he brings a unique “big picture” and cost containment focus to my clients’ needs. His most recent in-house experience was as Assistant General Counsel for a $1.1 billion dollar national long-term care company, where he successfully developed and implemented an arbitration program for all new resident admissions in the company’s most litigious states and managed other legal matters, including high exposure professional and directors and officers liability, employment, contract and commercial disputes, as well as the due diligence related to a private equity acquisition.
Bryan and Rotella Legal Group currently serves as “Outside” General Counsel for health care businesses as varied as the second largest private ambulance company in the country to a state wide Accountable Care Organization (ACO) comprised of several independent primary care physicians.